This Acceptable Use Policy is part of the Terms of Service. It applies from 12 October 2026.
1. Intended use
Valgrind is for lawful business use: managing relationships, files, communications, and identity checks you are entitled to handle.
2. You may not
- Break the law, including data-protection, export-control, sanctions, anti-spam, or privacy law.
- Upload malware, probe or overload the service, or bypass access controls.
- Scrape, harvest, or resell personal data from Valgrind except as the product features intend for your own workspace.
- Use Secure Share or public links to publish other people’s personal data without a lawful basis.
- Send unsolicited bulk email or calls through connected inboxes, calling, or share links.
- Record calls or process identity documents, selfies, or biometrics without the consents and notices the law requires in each place you operate.
- Use Verify, screening, or similar features to discriminate unlawfully or to build a surveillance database unrelated to your stated compliance purpose.
- Impersonate others, misrepresent your organisation, or use the service to defraud.
- Interfere with another customer’s workspace or with our staff.
- Sublicense, white-label, or provide the service to third parties as your own, except with a written partner agreement.
3. Sharing and legal hold
You are responsible for who can open a share link and for placing legal hold when you must preserve records. Do not use deletion or hold features to obstruct a lawful investigation you are required to support.
4. Enforcement
We may investigate, suspend, or terminate accounts that breach this policy, and we may report illegal activity. Contact support@valgrind.io if you believe a workspace is being abused.